Refund Policy

1. Eligibility for Refunds

Parrot Writer offers a refund policy to ensure customer satisfaction with our service. You are eligible for a full refund if you meet the following criteria:

• You request the refund within 3 days of subscribing to any plan.
• You have used less than 1,500 words with our service during this period.
• You have used 2 or less than 2 research tokens during this period.

2. Refund Process

To request a refund:

1. Contact our support team at [email protected] within the eligible timeframe.
2. Provide your account email and the reason for your refund request.
3. Our team will review your request and usage history to confirm eligibility.
4. If eligible, we will process your refund within 1-5 business days.

3. Non-Refundable Items

The following are not eligible for refunds:

• Subscriptions that have been active for more than 3 days.
• Accounts that have used more than 1,500 words.
• Any add-on services or one-time purchases. This includes research tokens.

4. Exceptional Circumstances

In exceptional circumstances, we may consider refund requests that fall outside of these guidelines. These will be reviewed on a case-by-case basis.

5. Changes to This Refund Policy

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to our website.

6. Contact Us

If you have any questions about this Refund Policy, please contact us at [email protected].